Terms and conditions of warranty
MeisterSinger GmbH & Co. KG (MeisterSinger) guarantees any person (Customer) who has purchased a watch manufactured by MeisterSinger from a MeisterSinger authorized retailer or from the online shop (https://www.meistersinger.com/) that this watch is free from defects in material or workmanship for a period of two years from the date of purchase, subject to the following terms and conditions. If, contrary to expectations, any such defect should occur within this period, MeisterSinger will either remedy the defect by repairing the watch at no cost to the Customer or supply the Customer with a new watch if repair is not possible.
Furthermore, MeisterSinger provides a two-year warranty on all warranty-related work performed by MeisterSinger, which begins from the date the watch is returned to the Customer.
However, the warranty does not cover normal wear and tear, especially on leather watch straps. Likewise, claims may not be made under this warranty if the watch exhibits any damage or defects caused by improper use, or if the watch exhibits characteristics that indicate external influences or intervention by unauthorized persons, such as improper repair.
MeisterSinger will bear the total cost of shipment if it identifies a defect covered by this warranty. If the Customer decides to send the watch by post, he/she is liable for all risks associated with shipment, particularly if the watch is lost or damaged in the process.